Welcome to Diamond Petals.
- This section pertains to the Privacy Policy of the website and mobile application.
- In this Privacy Policy, expressions “Diamond Petals”, “we”, “us” and “our” are a reference to Diamond Petals ABN 73 665 234 917 and “you” and ““your” are reference to the person accessing or using this website.
- We would like to inform that our privacy policy is subject to change without prior notice, therefore, it is important for the users to review it frequently.
- Protection and security of your personal information is of paramount importance to us. This Privacy Policy discloses our practice with respect to the information collected from the users of the website or native mobile application.
- Under the Platform License Agreement, we are approved to use the mobile application and our website, diamondpetals.com.au for commercial reasons.
- By using our website and/or mobile application you agree to accept the terms of our Privacy policy as well as the website and Terms and conditions for mobile application.
- By accessing or using our website and native mobile application you expressly consent to our use and disclosure of your personal information as described in this Privacy policy.
- The Privacy policy applies to both users who are registered on the native mobile application or website and to the users who visit the website/mobile application and do not transact/do business with us.
- We will only collect, use, or disclose personal information for the primary intentions it was collected and consented by you, as set out in our Privacy Policy, or as otherwise required or authorised by law, including the Privacy Act 1988 (Cth).
- Personal information includes all the information that can help identify or accurately identify and locate or contact a person. This includes business profile, name, phone number, address, email, fax number, credit card details, identification number, Pay Pal, Stripe, debit card, master card, Visa card information and much more.
Privacy Policy Terms
Collection of Personal Information
When you accept our privacy policy, you authorise us to:
- Store personal information
- Use personal information
- Collect personal information
All personal information of users using either the native mobile application or the website can be collected, used, and stored.
The personal information we collect is the information that you enter on the mobile application or website and other information sent by you to our email address is also collected. This includes your:
- Address
- Name
- Contact number
- Chat history etc.
Information is also collected through cookies on the hard drive. This contains information like:
- Details of the operating system used to access our mobile application or website
- Details of the web browser used to access our mobile application or website
- Your IP address
- Time of access
- Date of access
- Place of access
Cookies
- Cookies are little pieces of information that get saved on your computer through the browser. These are important to provide the user with uninterrupted services. We do not use cookies to save any personal information for outside use.
- We use the Google Analytics feature that is centered on Display Advertising (Google Analytics Demographics and Interest Reporting, the DoubleClick Campaign Manager Integration and Google Display Network Impression Reporting). Visitors have the option to opt-out of this feature and/or customise the Google Display Network ads using the Ads settings.
- Our third-party vendors and us, use third-party cookies and first-party cookies together. These include the DoubleClick cookie and Google Analytics Cookie. Both are used to show how the ad impression, ad services and other interactions relate to the website visits.
- Our services on the mobile application or website are not intended for children. We do not knowingly collect any personal information or sell our products to children.
Use of Collected Information
Diamond Petals is the rightful owner of the information collected through mobile application and website. This information can be used in the following ways:
- Inform users about the mobile application and website.
- Inform users about news related to the services provided.
- Monitor the mobile application and website
- Improve user-experience
- Record the number of visitors visiting the website or using the mobile application
- To see the geographical demographics of the visitors and users
- Contact you about special offers to help make your shopping experience better.
This can be done through emails that imitate the offers applicable to the mobile application and the website. You may at any time choose to unsubscribe from such emails, should you wish to not receive them.
Some of the personal information can be used and shared with third-party vendors e.g., credit card companies, courier companies and vendors etc. This is necessary to fulfil our obligations to you.
We do not allow any unauthorised persons or organisation to use any information that we may collect from you through the website and mobile applications. However, we are not responsible for any information collected or shared or used by any other third-party website or mobile application due to your browser settings.
We reserve the right to share your personal information to comply with any court orders, subpoenas, and other legal processes. Your personal information may be disclosed pursuant to such legal matters without informing you.
Collective information like mobile application and website usage and demographics can be shared with the advertisers, third parties and our sponsors. The network providers and marketing partners are not included in these third parties. Whenever information is shared like this, personal information is not shared.
By providing your email address, you agree to receive marketing content from us. Users can unsubscribe from the marketing content whenever they wish to do so.
Our mobile application and website may contain links that lead you to a third-party application or website. Please note that once you leave our website or mobile applications you will be subjected to the Privacy Policy of the other website, and mobile applications, and this Privacy Policy will no longer apply.
It is possible that some of your information collected by us may be disclosed to our related bodies corporate, contractors, agents, service providers, persons and organisations located overseas. You consent to your information being disclosed to a destination outside Australia for this purpose. Functions such as product manufacturing, product designing and making, administrative work, technology service provider for administrative applications, website maintenance and other related functions, marketing applications and functions, sales and after sales processes (including payment processing) are some of the types of third-party service providers we use. We largely utilise these third-party functions to assist us to provide our products and services to you and the jurisdictions in which such third parties are likely to be located.
Some of the third-party service providers we utilise are as follows:
- India
- United Stated of America
- Canada
When you use our mobile application and our website, you signify your agreement to the terms and conditions of our Privacy policy. Diamond Petals reserves the sole right to add to, change, modify, or delete sections of the policy at any time without prior notice.
If you have any queries or questions, reach out to us through our native mobile application or website.
You can also write to us at contactus@diamondpetals.com.au or contact us on +61 492 923 329.